SWIM's Client Survey

Single Women in Motherhood Training Program ( S.W.I.M.) is an organization that seeks to support single mothers by providing services and programs that meet their needs. In order to continue to offer well designed and useful programs that meet the needs of single mothers we are seeking your input. The survey will only take about 7-8 minutes to complete. All answers are anonymous. Should you have any questions about this survey please feel free to contact Mario Tovar, Strategic Planning Coordinator at (519) 432-5454. We would appreciate you completing this survey by November 12/08. We sincerely appreciate your participation.

1. Please check the programs that you have attended :

2. As a single mother, what are some of the challenges that you face? What are some of the needs that you have?

3. What services could SWIM provide to assist you to overcome these challenges and/or meet the needs that you have?

4. Are SWIM's current programs meeting your needs?

5. Overall, how satisfied are/were you with SWIM's programs?

6. Does the location and time of SWIM's programs meet your needs?

7. How would you rate the overall quality of the services provided by SWIM?

8. How often have you request assistance/attended programs offered by SWIM?

9. Please tell us what, if anything, can be done to improve the services offered by SWIM?

10. When you requested assistance/attended programs how would you rate the level of assistance and/or program.